Shipping policy
Shipping
Available shipping methods and the latest delivery estimate are shown at checkout for your destination.
Free international shipping is available on orders of US$99 or more. Shipping fees for orders below US$99 vary by destination and are shown at checkout.
Estimated delivery times by destination
Provisional demo estimates — awaiting final confirmation from our fulfilment partner. Times are measured in business days from dispatch and do not include weekends, public holidays or customs delays. The estimate shown at checkout will be the most current.
| Country or region | Estimated delivery time | Shipping fee |
|---|---|---|
| Argentina | 12–20 business days | Free from US$99 |
| Australia | 7–12 business days | Free from US$99 |
| Austria | 8–14 business days | Free from US$99 |
| Belgium | 8–14 business days | Free from US$99 |
| Brazil | 12–20 business days | Free from US$99 |
| Canada | 8–15 business days | Free from US$99 |
| Colombia | 12–20 business days | Free from US$99 |
| Czechia | 8–14 business days | Free from US$99 |
| Denmark | 8–14 business days | Free from US$99 |
| Estonia | 9–15 business days | Free from US$99 |
| Finland | 9–15 business days | Free from US$99 |
| France | 8–14 business days | Free from US$99 |
| Germany | 8–14 business days | Free from US$99 |
| Greece | 9–16 business days | Free from US$99 |
| Hong Kong SAR, China | 2–4 business days | Free from US$99 |
| India | 6–12 business days | Free from US$99 |
| Indonesia | 5–10 business days | Free from US$99 |
| Ireland | 8–14 business days | Free from US$99 |
| Israel | 8–15 business days | Free from US$99 |
| Italy | 8–14 business days | Free from US$99 |
| Japan | 4–8 business days | Free from US$99 |
| Macao SAR | 2–4 business days | Free from US$99 |
| Malaysia | 4–8 business days | Free from US$99 |
| Mexico | 10–18 business days | Free from US$99 |
| Netherlands | 8–14 business days | Free from US$99 |
| New Zealand | 7–12 business days | Free from US$99 |
| Norway | 9–15 business days | Free from US$99 |
| Philippines | 5–10 business days | Free from US$99 |
| Poland | 8–14 business days | Free from US$99 |
| Portugal | 9–15 business days | Free from US$99 |
| Singapore | 3–7 business days | Free from US$99 |
| South Africa | 10–18 business days | Free from US$99 |
| South Korea | 4–8 business days | Free from US$99 |
| Spain | 8–14 business days | Free from US$99 |
| Sweden | 8–14 business days | Free from US$99 |
| Switzerland | 8–14 business days | Free from US$99 |
| Taiwan | 3–7 business days | Free from US$99 |
| Thailand | 4–8 business days | Free from US$99 |
| Ukraine | 12–22 business days* | Free from US$99 |
| United Arab Emirates | 6–12 business days | Free from US$99 |
| United Kingdom | 7–12 business days | Free from US$99 |
| United States | 7–14 business days | Free from US$99 |
| Vietnam | 4–8 business days | Free from US$99 |
*Service availability and timing for Ukraine may vary by destination and carrier conditions.
Customs and duties
International orders may be subject to import duties, taxes or fees charged by the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility.
Tracking and delivery issues
Customers are responsible for entering a complete and accurate delivery address. If you notice an error, contact us as soon as possible. We cannot guarantee address changes after fulfilment begins.
If tracking shows a delivery problem or your parcel arrives damaged, contact us through our Contact Us page with your order number and supporting details.